Jordan Tucker is an Adelaide-based creative and tech-savvy professional with over a decade of experience across branding, digital design, visual storytelling, and client-focused problem solving. With 10+ years of full-time industry experience as a graphic designer, Jordan has worked across a broad range of industries developing unique visual identities, campaigns, and digital experiences that connect with people through clear communication and contemporary design.

Alongside his creative career, Jordan has transitioned into I.T as a technical support analyst, combining his strong communication skills, fast-paced problem-solving ability, and user-focused mindset with hands-on technical knowledge across enterprise systems and support environments. He has experience troubleshooting software, hardware, network connectivity, VPN, and Microsoft 365 issues, while working with platforms including Active Directory, ServiceNow, MS Azure, CXOne, and remote support technologies.

Jordan’s background in design gives him a unique perspective in technology, balancing creativity with technical thinking to deliver effective, people-first solutions. Whether developing a brand identity or resolving technical issues, he approaches every challenge with adaptability, attention to detail, and a strong focus on user experience.

Outside of work, Jordan can usually be found behind a computer in a pair of Air Jordans, collecting vinyl records and sneakers, or DJing at music events including FurDu, Floof Doof, WAFF, Aurawra, AVCon, and more. His love of music, fashion, and design continues to influence both his creative and technical work, with long-term ambitions of collaborating with globally recognised musicians, brands, and cultural projects.

SKILLS
Customer Support
Information Technology
Branding
Packaging
Typography
Editorial / Print
Video Editing


PERSONAL SKILLS 
Customer Service
Motivation
Creativity
Cooperation
Communication
Organisation
Time Management


SOFTWARE SKILLS
ServiceNow
Microsoft 365
Active Directory / Azure
Adobe Photoshop
Adobe InDesign
Adobe Illustrator
Adobe Premiere Pro
Wordpress

EDUCATION
Bachelor of Design (Visual Communication)
UniSA City West Campus
2015 – 2016

Advanced Diploma in Graphic Design
TafeSA Tea Tree Gully Campus
2013 – 2014

Certificate II in Creative Industries (Media)
TafeSA NEVO/VET Course
2012

EXPERIENCE
IT Service Desk Analyst
NRI ANZ
2025 – Present

Midweight Graphic Designer
Paliant Design
2025

Graphic Designer
DesignLab
2017 – 2025

Graphic Designer
Freelance
2012 – Present

Design Coordinator 2IC
AVCon: Adelaide's Anime & Gaming Festival
2018 – 2021

Graphic Design & Web Marketing
BuyDirectOnline
2017

Graphic Design (Internship)
Working Images
2016

AWARDS & ACHIEVEMENTS
AGDA 2017 SA council member
Planning and running events for SA

"IMPRINT Exhibition 2016" committee
Running social media and website creation

The City Adelaide 2016 newspaper
Photo featured on 4th week of July issue

"White Space Exhibition 2014" committee
Planning, developing, designing and running the exhibition